Other people are waiting for long time to have their nTouchVPs installed in their homes. My opinion, I think it is discriminatory because it was given to specific number of customers, not everyone who will get it. It is also the most effective ‘win-back’ strategy. Ipad2 is the most attractive ‘win-back’ offer. Give it bit more time to upload the whole video before playing.Īpple sells Ipad2s for $499.00 dollars each, and some companies sell them for a little less. I was able to save one because I consider this as an evidence which Sorenson did give Apple’s iPad2s to specific customers in order to continue using their nTouch products.Ĭlick on this video, then click play on the bottom of the video. Several hours later, this video was abruptly removed, and that comes with all of the video comments too. Okay, I discovered one specific commenter who left a video comment under the discussion tread called, “Did u get ipad from sorenson?” that was posted on DeafVideo.TV on December 26, 2011. And the reasons for customer defection are vitally important.Ī customer winback program is valuable for three main reasons (1) you win back “lost” revenue (2) you can uncover potential weaknesses in your organization, and (3) you can discover potential threats from the competition. Why? In the rush to get new business-we ignore lost business-even though in many cases the closing ratio for winning back lost customers can be much higher than the ratio for new business. Unfortunately, most sales managers and salespeople don’t make that distinction.Īnd many executives neglect to direct their managers to ferret out the reasons why customers are defecting. There’s a big difference between customers who are gone and customers you can win back. The point is: “If you are losing customers-do you know why?” They could be annoyed by lack of response from you, or seduced away by your competition. Customers could’ve been frustrated by delays, or aggravated by one bad experience. There are lots of reasons, other than the economy, why you might be losing customers. Check my previous blog about Sorenson are allowed to use “win-back” their former customers.įor more information about “win-back”, there is one great article I found online, “Customer Winback Programs: Are They Worth It?” Below is the excerpt from this article: Sorenson assured that they will not do ‘win-back’ during the porting process, only after the process is done. Sorenson Communications are allowed to use “win-back” strategy to woo their former customers to port their 10-digit number back to their video relay services. This blog entry is to generate important discussion about the appropriateness of one company, Sorenson Communications to “win-back” their former customers by providing attractive equipment(s) as long they continue to use their video relay services and nTouch products. ![]() If you wish to inquire about free iPads, contact Sorenson directly. Please stop leaving comments how to get a free iPad from Sorenson.
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